Terms of return for individuals
According to the regulations of the Latvian Cabinet of Ministers No.207, the buyer has the right to reject the purchased goods and return them within 14 calendar days from the moment of purchase.
If you want to return the purchased goods, contact them by phone at +371 29995361 or via email: https://e-shop@ariteh.lv/. You'll receive a withdrawal form either by mail or in person at ariteh.eue-shop@ariteh.lv
The buyer is obligated to return the product to the seller within seven days after submitting the written withdrawal or sending it.
To avoid misunderstandings, ensure that the ordered goods match your expectations in terms of color, form, size, and material. For any uncertainties, ask questions by phone at +371 29995361 or email: https://e-shop@ariteh.lv/ before placing an order.e-shop@ariteh.lv
ariteh.eu reserves the right to refuse the buyer's withdrawal or withhold compensation if the product is used and/or damaged, not in its original packaging, or if the packaging is significantly damaged.
If a defective product is purchased, the buyer must immediately inform https://ariteh.eu/ by phone at +371 29995361 or in person at their office in Mārtiņmuiža, Mārupe, Marupes novads, Latvia; otherwise, returning the product may not be possible.
By using the purchased goods, the buyer confirms its conformity, and the product will not be accepted for return. Before using the product, familiarize yourself with its instructions, as damaged due to improper use cannot be returned.
The refunded amount will be deducted using the same payment method the customer used for the transaction, within 10 working days after receiving the buyer's written withdrawal. The seller may withhold the refunded amount until the buyer returns the product to the store or provides shipping confirmation documents.
In the case of a refund, the bank commission fee is covered by the buyer. Refusing the product does not result in a refund for the delivery.
For more details, refer to the Consumer Rights Protection Law [here](link).
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